INCREASING CSUP COLLECTIONS - Part II
"Riding the Wave"

NC Collections Committee
Harriett Miller, Chair, Director Guilford County CSE

Alden Miller
Albemarle (Pasquotank) CSE Office Manager

Sandra Clapp
Guilford County Agent

Learn about reports (old and new) that can help increase your CSUP collection rate and obtain payments on cases with arrears. Improving Incentive scores in these areas will help your county increase their annual revenue and see how working reports can clean up those fishy cases and keep them 'scaled' down to a manageable level. Find out about one county's innovative approach to managing a caseload with emphasis on the CSUP collection rate! It works! Using these reports you can soon Ride the Wave to success!