ACTS/EIS & TRIGGERS - Different fish in the same ocean

Cora Foreman
Program Manager, Onslow County CSE - PSI
Bea Hamilton
Child Support Agent, Hoke County DSS 

Can “Dory” and “Nemo” learn to communicate with each other? This workshop will present a general overview of the EIS/ACTS information exchange via trigger processing. Review what a “trigger” is, how triggers process, and why they error out. Discuss how to determine what information is contained in a trigger, where it comes from, where it goes and how to determine what worker action, if any, may be needed. You may be surprised to find that ACTS and EIS “can” swim along happily together.